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Patient-Centered Medical Home

What is a Patient-Centered Medical Home?

It’s a new, improved, team approach to health care that puts you at the center of the team.

Who is part of your team?
Click on the photos below to see the role each team member plays in your care.

Your Regular Doctor Administrator Pharmacist Psychosocial Team Social Worker Patient Service Representative Nutritionist Health Educator Nurse


The NCQA Patient-Centered Medical Home 2011 standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

"The NCQA Patient-Centered Medical Home is a model of 21st century primary care that combines access, teamwork and technology to deliver quality care and improve health," said NCQA President Margaret E. O’Kane. “NCQA’s PCMH 2011 Recognition shows that Bronx Community Health Network, Inc. has tools, systems and resources to provide their patients with the right care at the right time.”

Patient Centered Medical Home


What Is a Health Home?
  • The “health home” is a new way of caring for people who have Medicaid. It puts an entire team of health care providers and community-based organizations working together to keep you healthy. A health home is especially helpful for people with chronic illnesses, because it combines medical care with support and services in your community.
  • A "care manager" makes sure everything runs smoothly. He or she will see that patients have access to all the services they need to stay healthy and out of the hospital or emergency room.
  • The “health home” team members are always communicating with each other, and all of your health records are shared (either electronically or paper). That means fewer duplicated or neglected services, and better health care decisions. Click here to learn more.
  • Health Homes: Opportunities for Medicaid - Fact Sheet

What is an Accountable Care Organization?