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Community Health Worker and Patient Navigation Programs

As a core member of the patient care team, community health workers and patient navigators assist patients in the following:

CARE COORDINATION & NAVIGATION
  • Assess patient barriers and reconnect them to their care teams.
  • Coordinate referrals to and from social service providers.
  • Assist patients in locating providers and other social services.
  • Escort patients to appointments as needed.
SCREENINGS AND ENROLLMENT
  • Coordinate health screenings such as:
  •      * Mammograms
         * HIV Tests
  • Assist patient/clients with:
  •      * Enrollment into the New York State Marketplace insurance plans.
         * Eligibility screening for over 30 federal and state benefit programs.
  • Assist patients/clients with online applications for:
     * Supplemental Nutrition Assistance Program (SNAP)
     * Rent Increase Exemptions

LINKAGE AND REFFERAL
  • Identify community residents without a primary care provider and/or health insurance and link them to affordable quality healthcare.
  • Identify referral organizations for special services, social services and other community resources such as:
     * Food Pantries
     * SNAP Benefits
     * Housing
     * Employment
     * Immigration
     * Other Programs

HEALTH PROMOTION & COACHING
     * Workshops
     * Health Fairs
     * One-on-One Sessions

HOME VISIT
  • Conduct in-home environmental assessments, intake, screening, education, referrals and linkages.
  • Promote treatment and adherence.

For more information on the Community Health Promotion and Education Program, email info@bchnhealth.org, or call us at (718) 405-7720.